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Implementing Stay Interviews To Improve Retention Rates

 


Lakhs of people across the nation have quit their job ever since the pandemic begun, which has completely changed the working scenario since the past two years. Today, employees have more leverage to move around, while employers are doing everything they can to staff up. With quitting seemingly to only grow with time, businesses are on a hiring spree, and employers are relying more than ever on best recruitment companies in India to help them hire the most promising candidates for vacant roles within their company. And for those who’re lucky enough to still have their employees beside them, the employers are doing their best to have their finest employees to stay. Now this is where “stay interviews” can come to the rescue!

Stay interviews are a way to gauge how employees feel about their job, and clue employers into how they can keep their employees motivated and satisfied with their jobs. As employers, we all like to keep a tab on our employees to ensure they’re doing their work right, but how many of us are taking stock of their opinions about their job and the workplace? If you haven’t been doing that yet, it’s time you get onto it! You need to put in efforts to analyze the overall satisfaction your employees have at work, so that you know what challenges they’re facing, and what isn’t keeping them happy. Accordingly, you can then take measures to resolve these issues, and make yours a happy workplace where every employee would love to stay! Stay interviews can help here by serving as a preventative measure to improve retention rates, and keep employees on staff.

What is a stay interview?

A stay interview is an interview between a manager and employee, designed to learn what keeps employees working for an organization, and what aspects require improvement. It is a tool that employers can use to better understand why top-performing employees choose to stay with a company. It is a conversation wherein the manager asks questions regarding the employee’s experience working at the organization, to measure their satisfaction and disappointment with their job and workplace.

How does a stay interview help?

The results of a stay interview can help the employer know which department is doing well and what the employees like about the workplace, while also understanding what the organization needs to improve upon in order to retain valued employees. It is an opportunity to build trust with employees and assess their degree of satisfaction and the engagement that exists within the organization. It is a two-way conversation that can help deal with current employee happiness and concerns, while getting realistic and true feedback and ideas.

Ø     Stay interviews help catch issues before they arise

Ø     Stay interviews help mitigate matters at the earliest stages

Ø     Stay interviews help get valuable employee feedback

Ø     Stay interviews help implement real-time changes

Ø     Stay interviews help boost employee satisfaction and engagement

Ø     Stay interviews help improve employee retention

Questions that a stay interview may include

While arranging for a stay interview, you must have several open-ended questions on hand. It is important to listen to your employees and gather feedback about how you can improve the organization’s working practices, and retain current employees for longer. The following are a few questions you may ask your employees during a stay interview.

Ø     What do you like the most about working here?

Ø     What is it that keeps you motivated to work here?

Ø     What do you look forward to when you come to work every day?

Ø     Do you feel good about your job?

Ø     What would you want to change about your job?

Ø     What would you like to improve on within the workplace?

Ø     What would make your job more rewarding?

Ø     Which of your talents are not being used in your current role?

Ø     What is it that demotivates you?

Ø     Do you see a future for yourself here?

Ø     What might tempt you to leave your job?

Ø     If you were the manager here, what would you do differently?

With these questions and many more, you’ll be in a better position to understand your employees’ viewpoints, and what you, as a manager or employer, can do to boost employee morale and retention. Building close ties with your staff through such interviews can develop trust, and help your employees feel that their opinions are valued. And, when your employees feel valued, they’re more likely to stick around!

Nevertheless, if you haven’t yet taken up the stay interview task, and have lost on one or few of your finest employees because of such lack of communication, you can always approach WalkWater Talent Advisors, one of the best recruitment companies in India, to help you find the best fit for the vacant position(s). With years of experience, and a large pool of candidates to search from, you’re sure to find not one, but many, well-fitting candidates for almost every role here.

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